- Song at the beginning of a taxi driver 2017 drivers#
- Song at the beginning of a taxi driver 2017 driver#
Some day a real rain will come and wash all the scum off the streets." He's a pressure cooker of alienated desperation and rage who hates this existence yet is so disconnected from the rest of the world that he can no longer relate to the people outside of his tawdry world of hookers and hustlers and the homeless. He muses in voice-over over the urban cesspool that he encounters in his nocturnal prowlings: "All the animals come out at night: queens, fairies, dopers, junkies, sick venal.
Song at the beginning of a taxi driver 2017 driver#
Robert De Niro's Travis Bickle, the insomniac taxi driver of the title, is an angry, alienated Vietnam veteran who takes a job driving a taxi on the night shift. "Our goal is to meet those providers and show them their results so that they can see how they should work to improve," he said.Share Taxi Driver (1976), Martin Scorsese's searing portrait of loneliness and violence on the mean streets of New York, is an American original.
Song at the beginning of a taxi driver 2017 drivers#
The training offered to taxi drivers must be adapted to the new realities of the market, Poisson said. The bureau will meet with drivers who received low scores on the mystery-shopper survey. The province's taxi industry has been suffering significant decreases in revenue since Uber entered the market (though the ride-hailing service threatened last month to leave Quebec because of new regulations proposed by the government). Montreal passes dress codes, security camera rules for taxis.Montreal has in recent years implemented new rules governing the taxi industry in an effort to make it more competitive with Uber. The type of complaints filed at the taxi bureau include: the driver not being courteous with a customer, the driver talking on the phone and the driver not complying with the Highway Safety Code. (Antoni Nerestant/CBC) Adapting to reality It is a difficult service."īut Poisson also stressed that the 85 per cent satisfication score was a "very, very good result for the taxi industry."Įarlier this year, the city announced Montreal taxis would get a new look to help boost the industry. "It's not easy to drive nowadays," said Poisson. Increased competition from ride-hailing service Uber and incessant roadwork in Montreal were also cited by industry officials as contributing factors to poor service. He added that it can be difficult to "keep a good smile," to always be courteous, to work 15 hours a day and to "bring home a small income." Is there life after Uber? What Montreal could learn from Austin, Texas "There are people who have been doing this job for 20 years, who have seen their working conditions deteriorate over the years, who are frustrated, embittered, tired. It has an impact." "There is a kind of exhaustion," Vachon said. Over-worked, over-stressed driversĪ representative of the largest taxi company in Montreal, Taxelco, acknowledged there is a problem within the industry. Jean Vachon, Taxelco's communications director, blamed the incidents of poor service on overworked and overstressed drivers.
The arrival of the competition of Uber and Teo has also contributed to the modernization of the taxi network.
And while drivers received an average satisfaction score of 85 per cent, the weakest element of taxi service in Montreal was found to be the courtesy of drivers. The taxi bureau also used mystery shoppers to assess quality of service. Only six per cent referred to messy or dirty cars. "It realized it needed to improve customer service and modernize."Īs was the case last year, the majority of the 2017 grievances concerned a driver's behaviour.
"I think the industry has generally taken control," said André Poisson, general manager of the taxi bureau. That is a 17 per cent decrease from the same period last year, when there were more than 800 complaints.
Uber threatens to leave if Quebec insists on stricter rules Taxi drivers lose another legal battle after Quebec Superior Court sides with Uber Fewer complaints are being filed against Montreal taxi drivers compared to last year, but the bulk of those complaints remain about customer service.Īccording to data obtained by Radio-Canada, 663 complaints were filed with Montreal's taxi bureau between January and the beginning of September.